Connecting Creators of Mac Software with Mac Users Around The World.
Questions you may have about macZOT!
1. What is macZOT?
2. How do I register my new software once I purchase it?
3. I live outside the United States, can I still order?
4. If I don't like the item I ordered, can I return it?
5. Can you ship via a different method?
6. Can I buy more than one license?
7. Do y'all sleep? (It seems somebody is available online 24 hours a day.)
8. I've got some software I'd like to see on macZOT. Do you take requests?
9. Where are the macZOT headquarters?
10. My Hard Drive crashed, I lost my emails, had some sort of data loss... Can you help me look up my lost serials?
Q1: What is macZOT?
A: macZOT is a place where you can get great Mac apps at great prices. We work with independent Mac developers to bring you special ZOT discounts on some of the best Mac applications available today. We have a new offer every weekday, and one on weekends. The offers begin and end at 10:00 pm PST. During this time you can download and demo the featured product by clicking on the TRY button. If you decide to buy, simply return to macZOT's main page and click the BUY button. We use PayPal to process our payments. It's simple and quick. You do not need a PayPal account to purchase using PayPal.
Q2: How do I register my new software once I purchase it?
A: Once your purchase is complete, you will receive a confirmation email that will usually include your registration information. If reg info is NOT included, we will provide you with the registration information via email within 24 hours after the ZOT has ended. When possible, we will also put the registration information (e.g. serial #, license keys, download links, etc.) in your macZOT account. If you do not receive your registration information - The most likely reason is because the email was filtered and/or caught in your spam/junk folder. Please look in your macZOT account and in your spam folder before contacting us. Serials are sometimes delivered directly by the developer.
Q3: I live outside the United States, can I still order?
A: Yes. If you can access PayPal from your country, you can purchase items on macZOT!
Q4: If I don't like the item I ordered, can I return it?
A: Because the products can be tried before using, there are no returns. Please click on the TRY button to demo the product. We realize that some people purchase the product without trying it first only later to find out that it wasn't what they had thought it was. Please do not buy the product unless you really want it. We pay the developers the day after the offer ends and complete our financial transactions with them at that time.
Q5: Can you ship via a different method?
A: All orders will be fulfilled electronically. There are no physical shipments.
Q6: Can I buy more than one license?
A: Yes, we do allow multiple purchases. You will be given that option during the payment process. You will also have the option to gift the product to a friend. During the checkout process you can give us their name and email address.
Q7: Do y'all sleep? (It seems somebody is available online 24 hours a day.)
A: Yes, we sleep. But we like to be as responsive as possible to our members. If you send us an email, we make every effort to respond in a timely manner, usually less than 48 hours.
Q8: I have software I'd like to see on macZOT! Do you take requests?
A: Yes. Head over to the contact us page and drop us a note. We try to stay on top of the large variety of Mac apps and we appreciate your help finding new ones.
Q9: Where are the macZOT! headquarters?
A: Brian - the idea guy, Amit the Programmer and Cheryl our payments coordinator are all in San Francisco, CA. Mike, the lead contractor and vendor contact person is in Port Townsend, WA.
Q10: My Hard Drive crashed, I lost my emails, had some sort of data loss...Can you help me look up my lost serials?
A: We do our best to upload serials and/or registration information into your account. However, due to the large variety of ways developers create and distribute codes, we can not upload them all. We do NOT manage serials. macZOT IS NOT responsible for any data loss due to circumstances beyond our control. Please make backups regularly and file your serials and registration information in a safe place. If you have lost your serial registrations, you can log in to your macZOT account to see if the serial and/or registration information is available there. If it isn't, Please contact the developer directly, as they often have a way to look up your name, email address, and registration information. If they can't help you, use the contact tab above to ask us if we have access to the information.
Q12: For Developers - How do I get my product featured on macZOT?
You can start by creating an account from our home page, "let us know you've done that," and we'll convert it to a vendor account. This will give you access to our Vendor Area. We take great pride in working to connect Mac and iOS developers, WebApp Creators, Video Trainings, Subscription Services, etc from around the world with Apple Enthusiasts Worldwide. We value our relationships with developers and we look forward to working with YOU!
If you have a question, please contact us via our contact page.